Business Process Management (BPM) Online Training
BPM Online Training Course Content:
Process Concepts
• Defining business process
• End-to-end process
• The functional organisation
• Change drivers for BPM
Business Process Transformation in your Organisation
• Selecting an approach:
- Process reengineering
- Process automation
- Process outsourcing
- Process enterprise
• Building a vision of the end state
Frameworks & Methodology
• Best practice frameworks
• Project methodology
Identifying Core Business Processes
• Core versus non-core processes
• Process classification frameworks
• Enterprise process model
Enterprise architecture
• The anatomy of an enterprise architecture
• Enterprise architecture frameworks
A picture of the process enterprise
• Changing to a process-centric enterprise
• The process professional
• The role of management
Change management
• The change dip
• The importance of adoption
• Aspects of change management
• Inspiring performance
Enablers of Process
• Technologies to support:
- Process modelling
- Workflow automation
- Document management
- Simulation
- Training
• Selecting suitable technology
Managing the Process
• Measuring process performance
• Continuous improvement
• Creating process communities
Process Modelling Fundamentals
• Standards
• Concepts
• BPMN
Process Modelling Objectives
• The purpose of the process model
• Modelling for business analysts
• Modelling for deployment to the business
Practical Session
• Review & improve
• Author processes