SAP CRM Training and Placement

  SAP CRM Training for OPT CPT Students

Online Training Courses
.Net Online Training Courses Java Online Training Courses SAP Online Training Courses Oracle Online Training Courses Software Testing Online Training Courses C Programming Online Training Courses C++ Programming Online Training Courses jQuery Online Training Courses UI Design Online Training Courses UNIX Online Training Courses Javascript Online Training Courses SQL & PLSQL Online Training Courses SAS Online Training Courses BI Reporter Tool Online Training Courses Microstrategy Online Training Courses Mainframes Online Training Courses Business Objects Online Training Courses Business Analysis Online Training Courses BPM Online Training Courses Hadoop Online Training Courses DataStage Online Training Courses Android Online Training Courses Linux Online Training Courses OBIEE Online Training Courses IBM Tools Online Training Courses PHP Online Training Courses AJAX Online Training Courses BizTalk Online Training Courses Data Warehousing Online Training Courses Embedded Systems Online Training Courses Google Technologies Online Training Courses Microsoft Technologies Online Training Courses Oracle DBA Online Training Courses Oracle Datawarehouse Online Training Oracle E-Business Suite Online Training PeopleSoft Online Training Courses Project Management Online Training Courses Autocad Online Training Courses Salesforce Online Training Courses Sharepoint Online Training Courses Softskills Online Training Courses System Networking Online Training Courses Web Design Online Training Courses BizTalk Server Online Training Courses Database Online Training Courses iPhone App Development Online Training Ruby On Rails Online Training Courses SEO Online Training Courses Shell Scripting Online Training Courses VMWare Online Training Courses Webmethods Online Training Courses Websphere Online Training Courses Visual Basic Online Training Courses TIBCO SOA Online Training Courses COGNOS Online Training Courses Perl Scripting Online Training Courses Hyperion Online Training Courses Informatica Online Training Courses Python Online Training Courses QlikView Course Contents QA Online Training Courses Tableau Tool Online Training Courses Basic .Net Training Course
More    


SAP CRM Online Training

SAP CRM Course Content


Core - SAP CRM Fundamentals

  • Account Management
  • Organizational model
  • Product master
  • Customizing settings for each object
  • CRM business transactions
  • Overview of generic functions in business transactions
  • Activity management
  • Customizing for these objects
  • Process control and determination
  • Partner determination
  • Actions
  • Overview of pricing in CRM
  • CRM billing
 
Basics concepts of CRM middleware

  • Introduction to the CRM WebClient User Interface 
  • Core - SAP Implementation Fundamentals
 
Workshop Preparation

  • Functional Design and Blueprint Preparation
  • Functional Specification Documentation
  • Change Management
  • Testing
  • Support Activities
  • Core - SAP CRM Interaction Center
 

 SAP CRM User Interface Overview

  • UI Concept
  • Business Roles
  • Navigation Bar Customizing and Transaction Launcher
  • Architecture
  • UI Configuration
  • Easy Enhancement Workbench and Application Enhancement Tool
  • Component Enhancement Concept
  • Skin Configuration
  • IC Agent functions
  • IC Marketing and Sales
  • IC Service
  • IC Web Client Functions and Profiles
  • Communication Architecture
  • Agent Inbox
  • Rule Modeler
  • Category Modeler
  • IC manager functions 
 Optional - SAP CRM Marketing
  • Overview of marketing management in SAP CRM
  • Marketing Plans and campaign management
  • Working with marketing projects
  • Preparation and Execution of campaigns
  • Segmenting business partners
  • Marketing attributes
  • Graphical Modeler
  • Creating profiles and target groups
  • Personalized mail forms
  • Creating personalized e-mails
  • Marketing Product Proposals
  • Lead Management and Surveys
  • Campaign automation
  • External List Management
  • Special Functions and Features in campaign management
  • Couponing 
 
Optional - SAP CRM Sales
 
  •  Opportunity management and Pipeline Performance Management
  •  Copying control
  •  Quotation management
  •  Order management
  •  Special functions in quotation and order management
  •  Pricing in SAP CRM Sales
  •  Contract management
  •  Rebate processing
  •  Activity management in SAP CRM Sales
  •  Visit planning
  •  Territory management
  •  Case study
 
 
Optional - SAP CRM Service
 
  •  Maintenance of technical objects
  •  Installed base management
  •  Individual objects
  •  Service contract processing
  •  Service agreements
  •  Service contracts
  •  Service plans
  •  Service order processing
  •  Resource planning
  •  Service confirmation
  •  Service billing
  •  ERP Integration
  •  Complaints and returns processing
  •  Complaints and returns
  •  In-house repair processing
  •   IT Service Management

Signup


Name: 

Phone No: 

Email:  

Password: 

Need Resume Preparation:     

 
Select Skills:
select skills and click ok to confirm
 
Select Sub Skills:    
select sub skills and click ok to confirm

Available Time:     (hold Ctrl to select multiple)

Register Now!

Free Demo Class
Register for a FREE DEMO class to attend IT Training courses with our experts online trainers. Register now by filling the below form. Take a DEMO and see how our online training courses work for you.






Which course is right for me?


Speak to an IT online learning consultant today


on 844-OPTGHAR for FREE Tailored Advice.

get free advice
course