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Job Description:
Overall, 15 years of IT experience with Minimum 5 years’ experience in Salesforce.com
Strong experience in Solution Design and Architecture in the following
• Sales Cloud
• Service Cloud
• Communities
• Field Service Lighting
• Lighting Aura Framework
Strong hands-on experience in Customization & Configuration - Lighting/ Apex / Visual force / Triggers / Controllers / Workflows / Approvals
Strong Experience in REST Services, Salesforce API, Force.com
Integration experience with ERP systems thru middleware like Informatica / MuleSoft / Web Services, etc.
Should have interfaced with business in SFDC deployments
Excellent in Customer facing, leading 15-20 members teams.
Desirable to be Certified in Salesforce.com Application / System Architect plus , Sales / Service cloud/ CPQ
Job Responsibilities:
To be a bridge between the Business and the Technical team
The candidate would be required to interact with the Business SMEs on a regular basis for activities such as.
• Requirement gathering through workshops.
• Help in formulating the user stories based on the information captured in the workshops.
• Help in creating the functional design documentation
• From time to time help the technical team (developers) understand the business requirement.
• Establish trust with the business.
• Empathize with the business.
• Explain what has been built by the team in functional context to the business.
• Guide the business SMEs during the UAT.
• Keep track of the project scope during UAT to avoid scope creeps.
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