Hands on experience in installing, configuring & troubleshooting multiple products on Cisco routers, switches, Home office solution, Riverbed WAN Optimization, load balancers, Network access controllers etc.
Represent Network Operations function related queries for all change management.
Work with infrastructure service vendors for service improvements plan initiatives.
Experience in installing, configuring & troubleshooting on Aruba Wireless Technologies and products.
Experience in using network management tools for performance, tuning, troubleshooting and capacity planning.
Adhere to Global network standards, policies, guidelines in-line with meeting regulatory requirements wherever applicable policies, guidelines.
Collaboration with cross-functional team internally for support issues.
Flexible to support 24/7 shifts to support global operations.
Job Specific Knowledge:
In-depth understanding of and experience with TCP/IP protocols/Campus LAN/WAN and adept knowledge on routing, including BGP and EIGRP.
Advanced experience with routers, switches, and LAN/WAN equipment.
Experience with Cisco Nexus Switches and SDN.
Knowledge and working experience on Wireless Infrastructure.
Familiarity with network monitoring and diagnostic tools.
Advanced troubleshooting skills in the area of LAN/WAN/Wireless and Data Center infrastructure.
Escalation point of contact for all Network Technologies.