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Education / Experience / Other Information· Experience managing an application support function at a financial institution – specifically with Compliance, Surveillance, Risk Management and Business Management applications (i.e. EQUBE)6+ years of experience :- Windows/Wintel background (strong application support background on windows platform) – not a Windows Administrator role
- Hands on Windows application support resource (with windows level scripting – email alerting, process monitoring)
- Basic UNIX commands, shell scripting, knowledge of SAMBA (preferred)
- MS SQL SERVER and Oracle database knowledge – DDL and DMLs (intermediate to expert)
- Good at scripting for SFTP connectivity and other connectivity protocols
- Incident and Problem Management handling (L1 and L2)
- Scheduling tools e.g. Autosys
- Service NOW / any other ticketing experience
- Coordinating Change Control – manage UAT and above environments
- Experience in user entitlement and provisioning – Single sign on implementation
- Reporting tools knowledge – QlikView, Tableau – email integration of reports.
- Coordinates with 3rd party vendors, development and business Analysts to improve sustainability.
- Document the functional and business requirements and maintain runbooks.
- Adheres to established information security standards and procedures e.g. data encryption standards.
- Conducts the disaster recovery failover and the required project planning.
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